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The team isn't.

You have reached the office of Fifi, Chief Nap Officer at BuyFactory.Direct. Fifi is currently conducting an in-depth review of the beanbag chair. The rest of the team is wide awake, fully caffeinated and ready to help.

We typically respond within one business day, with or without Fifi's involvement. Usually without.

Fifi the French Bulldog napping in a sleep mask
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Email

For general enquiries: theteam@customersupport.care

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Address

47 Moo 1, T. Nawoong, Meaung
Phetchaburi 76000, Thailand

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Company

BuyFactory.Direct is a division of Caruso Consulting Co Ltd

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Brand Partner Program

Interested in promoting our brands? View the Partner Program

We typically respond to all enquiries within one to two business days. For urgent matters, please include "URGENT" in your subject line.

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Got questions?

Frequently asked questions

BuyFactory.Direct is a curated brand directory connecting shoppers with 80+ factory direct brands. We help you skip the retail middleman and buy direct, at lower prices, with worldwide shipping.
No. We are a brand directory and affiliate marketing website. When you click a brand link, you are taken to that brand's own website to complete your purchase directly.
Our VIP Card gives members exclusive discounts across all 80+ brands in our directory. Visit our VIP Card page to learn more and apply.
Yes. BuyFactory.Direct participates in affiliate programs. We may earn a commission when you purchase through our links, at no extra cost to you. See our Affiliate Disclosure for full details.
We are always looking for quality factory direct brands to add to our directory. Email us at brands@buyfactory.direct with details about your brand.
Shipping availability depends on the individual brand. Most brands in our directory offer worldwide shipping. Check each brand's website for specific shipping destinations.